Gameservers inaccessible - July 05th 2016

Relating to problems with the DedicatedServer / MasterServer / DataCenter
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strategy-(DOG)-
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Gameservers inaccessible - July 05th 2016

Post by strategy-(DOG)- » Wed Jul 06, 2016 7:24 am

yesterday the gameservers were inaccessible for about an hour. it was not clear if the server had issues or if there was an issue within the datacenter as it took some time until i received a reply from the provider. shortly after i had been able to access the server (some network services still did not work), the dedicated server was fully operable again. finally i received an explanation from the provider:
Around 11:05 AM CDT we experienced a very brief power outage in our data center in St. Louis. The outage was caused by a malfunction of the UPS system. We are currently working with the manufacturer and the company we are receiving UPS maintenance from to identify the issue and to prevent this from happening again in the future.
We deeply apologize for the inconvenience this has caused.
We working on the problem and your server is or will be up shortly.
Best regards, Support Team
thanks to chuli, who informed me that the servers were down!
strategy-(DOG)-
[ no tolerance for intolerance ]

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